FAQ

FAQ

Can you match a colour EXACTLY ?

Colours are always matched as closely as possible, however matching food colour and icing to printable and fabrics is not always possible.

Do you do progress reports and send pictures ?

No , we are guided by the sketch that is approved by the client. Should something need to be altered we will contact you.

Do you deliver ?

We can deliver your cake, delivery is calculated on distance,an additional fee is charged for all cakes that need to be assembled at the venue.

Wedding cakes will take priority as they are usually assembled at the venue.

Can my cake be custom designed or do I need choose from your gallery?

Cakes can be designed to link in with invitations, themes or colours , all references and colour swatches are most helpful in assistanting us in creating an edible work of art for you.

Can cakes be ordered be done via email or do I have to make an appointment.

Yes, cakes can be done via email, once a deposit of $50 is paid to confirm your order.

This is then deducted from your order.

We do not sketch designs unless you are sure you want to proceed.

Can I change my design at the last minute?

Once your design is finalised and deposit is paid , all changes will incur a cost if changed less than 2 weeks from the date of pick up.

Any specific item will have been ordered for your special cake.

How much notice do you need ?

10 –12 weeks is preferrable , however we may be able to accommodate on shorter notice depending on availability.

How do I store my cake

Fondant cakes are stored in a cool place away from any direct sunlight or heat.

What size are the portions ?

Coffee portions are 1 inch x 1 inch by the height of the cake , 5- 6 inches.

Dessert portions are 1 inch x 2 inch by the height of the cake.

if you prefer to cut pieces bigger , let us know so we can reccomend the correct size cake for you.

Always cut a fondant cakes with a hot knife.

Can I pencil in a date and then decide on the design.

Orders are only confirmed once a deposit is paid, we do not pencil dates as a request , all details need to be finalised 4- 6 weeks prior to the date of requirement.

Call: 0400 236 905

Cakes by Laura – Melbourne Australia